1. Bat-Cave Productions record label has been established to support the batcave / deathrock / wave / dark-punk / post-punk / gothic / experimental independent underground music scene – all in the way of the DIY ethics. We are located in Poland.
2. All products can only be ordered directly via www.batcaveproductions.pl page.
3. Payment options: DotPay.pl, Google Pay, PayPal via Google Pay infrstructure, Credit Cards, Direct Bank Transfer, SOFORT, iDEAL, EPS, Giropay, Bancontact, Multibanco, WeChat
4. Delivery time may depend on stock availability, or the amount of time needed for us to order the specified product or produce them for request (yes – this is DIY) if it is out of stock. Estimated approx. delivery time is about 14 days.
5. Deliveries are made by Polish Post or InPost and service cost depends on company’s current pricelist. The delivery methods are as follows: priority registered letter (tracking possible) – it’s registered letters so there is no option that it get lost. We ship worldwide! If your country is not mentioned during ordering procedure just simply contact us – we will fix it! We don’t take responsibility for lost packages if you choose non-registered shipping method.
6. In case the ordered product is physically damaged or defective in any other way, contact us via contact form up to 14 days after receiving your order.
7. Bat-Cave Productions guarantees to provide its customers with their current order status by email.
8. If your desired product is not available in our mailorder catalogue, please contact with us. We will see if we can help to get it…
9. If parcel with order hasn’t been collected by customer and return to us then we will notify customer about this fact (providing tracking number). Customer will be charged re-shipping cost.
10. More informations in our Terms And Conditions and Privacy Policy